Roxbury Thrive

ONE PERSON. A CHANGING PATHWAY.

Danielle’s 24-month journey

Illustrative resident journey · Danielle is a fictional resident. Timing varies.

Month ranges are not a required wait for urgent support. Urgency triage may happen at first contact, subject to qualified partners’ capacity.

Danielle seeks stability, steadier work and earnings, and a viable path toward homeownership, without setting aside her household’s health and everyday needs. Her choices guide the pathway, shaped by eligibility, partner capacity, and changing needs. A home purchase within two years is not promised; homeownership is her aspiration, not a requirement for other residents.

1. Months 1–2

   A conversation opens a pathway

   Danielle’s lived experience

   At a neighborhood event, Danielle asks about steadier work, household health, and a viable path toward owning a home. She chooses whether to continue with a consented intake and defines what matters most.

   RTI & qualified partner handoffs

   RTI would listen, record agreed priorities with permission, and screen for urgency before agreeing next steps.

   Intake priorities confirmed

   Urgent need: prioritize prompt triage and an appropriate qualified response. Emergency or clinical capacity is not guaranteed.

2. Months 2–4

   Agree a stabilization plan

   Danielle’s lived experience

   Danielle identifies benefits questions, clinical navigation needs, and transportation barriers. She helps choose a practical plan, including which support to pursue first.

   RTI & qualified partner handoffs

   The coordinator and Danielle would agree goals, appropriate information sharing, and a stabilization plan. Qualified partners would assess eligibility and available capacity.

   Plan jointly agreed

3. Months 4–6

   A handoff has an accountable owner

   Danielle’s lived experience

   Danielle knows who to contact, what a partner has agreed to consider, and what happens if the connection stalls.

   RTI & qualified partner handoffs

   RTI would check whether a qualified partner accepted the referral, identify the responsible lead, and confirm next steps with Danielle. A referral alone is not service delivery.

   Closed loop: partner accepted

4. Months 6–9

   Check what actually reached her

   Danielle’s lived experience

   Danielle can say whether agreed support reached her and whether it addressed her priority. She can report an unresolved need without losing her voice in the plan.

   RTI & qualified partner handoffs

   RTI would verify service receipt with Danielle and the partner, document remaining gaps, and escalate unresolved needs to an appropriate accountable lead.

   Closed loop: received / confirmed / unresolved

5. Months 9–12

   Check in, then adapt

   Danielle’s lived experience

   Planned check-ins give Danielle space to reconsider her goals. A change in caregiving or work could make the original plan less useful.

   RTI & qualified partner handoffs

   The coordinator would review consent, barriers, support received, and priorities, then update the plan and handoffs when circumstances change.

   Closed loop: needs reassessed

   New issue: return to reassessment and the support plan. Changing needs are allowed; the pathway is not a one-way ladder.

6. Months 12–18

   Explore advancement on her terms

   Danielle’s lived experience

   If it fits her priorities and circumstances, Danielle explores learning, quality work, career progress, and financial coaching toward homeownership readiness. She can pause advancement while addressing a more urgent need.

   RTI & qualified partner handoffs

   Qualified partners would connect feasible choices with verified employer demand, relevant learning requirements, and available financial guidance, including housing finance readiness or a qualified homebuyer counselor where appropriate. RTI would follow acceptance, delivery, and gaps.

   Closed loop: opportunity verified / handoff checked

7. Months 18–24

   Review progress and what comes next

   Danielle’s lived experience

   At month 24, Danielle and the coordinator review her starting point, services actually received, progress she values, and unmet needs. They assess her homeownership plan, readiness, savings and credit steps, and feasible options, then identify continued support or next steps.

   RTI & qualified partner handoffs

   RTI would distinguish referral activity, verified delivery, and resident outcomes; acknowledge limits and unresolved needs; and review progress toward her homeownership goal before agreeing next steps with qualified partners.

   Closed loop: progress reviewed / next steps agreed

A ROXBURY BUSINESS AND OWNERSHIP JOURNEY

Roxbury should create and retain value.

Illustrative journey: a fictional locally owned service business, not an actual TBW participant or achieved result.

A neighborhood cleaning and maintenance business wants more reliable demand and room to grow. Uneven demand, limited capital, procurement requirements, and space constraints shape its choices.

1. 01 /

   Validate real demand

   Community and market intelligence would test institutional customer needs alongside business and resident priorities. Interest is not a contract.

2. 02 /

   Prepare a credible offer

   Qualified partners would help assess readiness, capital-access options, supplier certifications, and space needs, without promising financing or approval.

3. 03 /

   Pursue verifiable opportunities

   Approach institutional customers, employers, and developers with documented requirements and credible opportunities. No agreements are implied.

4. 04 /

   Verify value retained

   Check whether the business wins contracts, hires locally, improves resilience, and builds assets. Distinguish an introduction from a contract and a contract from a lasting benefit.

Longer-term place-based development is distinct from the pilot. It remains subject to resident protections, affordability, and public-sector authority, not guaranteed construction or real estate revenue.